FAQ

Are you a factory or a trader

We are a factory integrating R&D,production and sales of custom rigid box making machine, hard cover making machine and box assembly machine

How long is your production lead time ?

Generally ,It takes 10-25 days. For some machine, we have them in stock.Please contact customer service or sales for detail.

Which port is close to your factory

Shenzhen port and Guangzhou port both available

How long is the warranty period of the machine

The warranty is one year. During the warrenty, if the machine self issue( not for humen reason), we will provide replacement for free. We will also supply some wearing part along with machine

What are your payment terms

We prefer T/T or L/C at sight. If you prefer other payment terms, please contact us freely.

What is your packing way? Can I have the customized package?

We have the standard export package. For more details about the customized package, please contact us.

What is your after sales service

You can contact our engineer online or arrange engineer to your factory for training.